However when they make a mistake they won't admit it. Convincing them that something works differently than they think can be quite a challenge. When dealing with this type of customer You need to provide evidence that isn't to boast that you know more. but to solve problems more efficiently. Do it gently. Don't leave any room for misunderstandings. And don't make them feel like you want to win the argument. You can give polite advice. and give hints that they would get better results if they tried to solve the problem in a different way How to manage No matter what you do Make sure you keep your expression polite.
And don't judge who is right and who is wrong. Show evidence Back up your cla BSB Directory ims with evidence. It will ensure that there is no room for misinterpretation. Don't be stubborn. If the customer insists they are right then they should let them go. You don't have to convince them. Because it may risk turning them into angry customers. Praising customer Meeting customers who praise you It is always a welcome sight at the end of a long and difficult day. These types of customers will stop by to say that they appreciate the help they've received from you previously.
Usually all you've got to do for them is help them solve a big problem. And they want to express their gratitude. This is a great opportunity for you to convert them into loyal or regular customers. You can ask them to spread their trust in you on social media by recommending your brand to others through word of mouth. Which is not a bad thing at all. How to manage Listen to them closely. Make sure that appreciative customers know that you appreciate their feedback. summarize Ultimately it doesn't matter what type of product or service your brand offers. You need to understand the type of customers you are targeting. This is to effectively market and sell your products or services. By understanding customer demographics needs and preferences.
發表於 2024-3-13 12:28:44
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